We
look forward to helping you select high-quality, modern Finnish furniture created by Artek.
Please review the following terms before placing your furniture order.
This information applies to furniture orders only. Please see our
Shipping Information page for questions about ordering other products. |
|
| Cost |
Standard furniture shipping is free within the U.S. contiguous 48 states.
Please contact us for a quote if you need expedited or air shipping. |
|
| Payment |
100% will be charged at
time of order. |
|
|
Delivery
Area |
Online ordering is
restricted to deliveries within the U.S. 48
contiguous states. Residents of Hawaii and Alaska should contact us for
shipping quotes.
Residents of other countries should contact a retailer in their area. |
|
| Assembly |
Many furniture pieces
require simple assembly. (Use care to prevent over-tightening screws if
using a power screwdriver.) |
|
| Delivery |
Small items ship by UPS
or other small package carrier. Larger items
ship by truck with either tailgate or white-glove delivery, as noted on
the product page.
If tailgate (standard) delivery, the truck driver will drive to your
home but you must accept delivery at the truck, bring the item into
your house, unpack and assemble.
If white-glove (inside) delivery, the carrier will bring the furniture
into your home, assemble furniture and remove packing
materials.
Contact us if you would like a quote to upgrade delivery from tailgate
to white-glove.
|
|
| Damage |
We make every effort to
ensure that your furniture arrives in perfect condition.
When your order arrives, please take the time to inspect it to ensure
that the paperwork is accurate, the correct number and type of items
have been delivered, and that the shipment is free from any damage or
defect.
Make a report of any visible damage immediately upon delivery by noting
the problem on the freight carrier's Bill of Landing and contacting us
by email or phone. Hidden damage or defects must be reported within 24
hours following delivery.
Please do not assemble or use damaged or defective items. When you make
a report of damage or defect, we will take immediate action to remedy
the situation. In most cases, the damaged or defective item will be
picked-up from your home and a replacement item will be shipped. |
|
| Sales
Tax |
Orders delivered to
Minnesota addresses will be charged sales tax. |
|
| Returns |
Due to the nature of
these fine pieces, furniture sales are final. |
|
| Questions?
|
Please contact us with
any questions. |
