Customer Comments

Everything went smoothly and the china arrived in perfect condition. I will certainly buy again from this site. The merchandise is exceptionally well designed.
Barbara S.

A slight problem with the order was resolved quickly and very fairly with a phone call. I highly recommend FinnStyle. They would get 5 stars for shipping options if they would include a USPS option.
Linda P.

Always easy to deal with, always excellent quality merchandise.
Virginia W.

Among my all-time favorite merchants. The service is great, the merchandise always high quality and the one time I had to return something (because I had misjudged the measurements), Finnstyle was most gracious. I unreservedly recommend FinnStyle.
Virginia W.

Reasonable price and super-fast service! I'll definitely shop with FinnStyle again.
Ann Marie W.

Product arrived very well packed and very quickly (within a week). It was just as described on internet. I'm very happy with my purchase!
Richard N.

Great transaction, very fast shipping.
Amy I.

Thanks to you for the excellent customer service. A few weeks ago, I bought an Iittala Salt and Pepper mill set. The salt mill was defective and I wrote to you. Anyway, I just wanted you to know that I recently received the replacement mill. You have a very happy customer. Thank You! Kiitos!
Marilyn S.

Thanks for another great shopping experience. My order arrived fast and in great shape (again!)Your customer service is excellent and customer concerns and inquiries are handled competently and quickly. I will definitely order from you again.
Sue F.

Thank you so much for the excellent service. I ordered two sets of those beautiful Iittala glass ornaments as a gift for my son's preschool teachers as he is half Finn and we wanted to give them something more special and my order was shipped immediately and arrived in perfect condition as promised. Thank you for providing great service and these wonderful items from Finland. Have a Merry Christmas - Hyvaa Joulua!
Crista K.

Thank you to all for another easy, hassle free order. You always over shoot expectation with the shipping. I appreciate it a lot :)
Jed D.

This is just a quick note to thank you for the eleven Arabia 24h cups and saucers. We were having trouble finding them here in England and we’re thrilled you could send them. They all arrived safely this morning: no cracks or chips – each one perfect. Thank you so much for filling our order and shipping it promptly and safely – we’re grateful.
Stephen G.

Moomin Snork Maiden glasses arrived today just fine and they look great, sure our daughter will love.
Gerard

Just to let you know that my order of 2 plates bowls and mugs arrived securely packed to me about 3 days ago. I am absolutely delighted with the purchase and love the design and colours. I am getting quite a collection now and I think the china makes nice gifts for family members. Thank you once again.
Shirley R.

Hello! Just a quick note to let you know what a great product the magisso kitchen cloth holder is! Even my husband, who has difficulty adjusting to changes in his environment, immediately, noted how useful it is! -a very well designed product! Thank-you for making excellent Scandinavian goods available.
Debra T.

Wow, thanks! Your company, year after year, delivers beautiful gifts for our holidays and family birthdays. And terrific service, always.
Steve S.

My heartfelt thanks for delivering the iittala Ultima Thule Centerpiece Bowl so promptly! I ordered it Monday night and received it today (Wednesday). I hesitated ordering it because I wasn't sure it would come before next week when needed for a wedding. Never did I expect it this soon. I am a great fan of iittala glass and am looking forward to visiting your store and actually seeing the wide variety of products you offer. Thank you again for such prompt service.
Jan B.

Just try to keep me away. When one finds a GREAT supplier, one stays with that supplier.
Virginia W.

The bird has arrived in perfect condition. Boy is he ever a winner. Thanks very much.
Virginia W.

Many thanks for your immediate service - the box just arrived! All is well & carefully packed, and will be greatly enjoyed. Looking forward to continuing to add my collection.
Susan W.

I just received my order. I love that you have gotten my last 2 orders to me in a day! That's what I call service! I also wanted you to know that I appreciated the personal service of an e-mail informing me that you only had 2 of the white Festivo candles that you would be sending in this order and that the other 2 I ordered would be sent later when they came in. As long as I'm writing, I also want to comment on the Palm Lamp I bought in my last order. I had seen it in your store when I visited Minneapolis a few months ago and it was on my mind ever since. Finally, I just had to buy it and I just love it! What a cool lamp! Everyone who sees it has to look it over and ooo and aah over it. Now I hope you get a kick out of this...I placed my lamp on a side table that has an orchid plant on it. When you look at the lamp from a view where the orchid is behind it, it looks like the lamp is a flower on the plant! Too funny! Thank you again for your fast, friendly, personal service!
Sally S.

Thank you so much. This is the best on-line ordering service I have experienced!
Nancy B.

Hello! I just received my Maribowls and I love them. This is quite strange since I am usually an ultra-modern kind of gal! The clear and green ones work great in my kitchen and dining room, but the purple...ahhh-the purple! It went straight to my bedside table with a bit of white sand and a tea light. It is stunning. Thanks!
Debra T.

The pans arrived yesterday just in time for a cold snap—its winter here —and we’ll be happily roasting away in (Finn) style. I am delighted to have found you-all!
Maria M. (Australia)

Wow! I got my order today! Thank you, I didn't know anything could be shipped that fast. It makes me closer to family in Finland. Hyvaa Joula!
Gail S.

Thank you! They just arrived—so fast!—and they are in perfect condition. You know, I had ordered these Ote glasses with Unica Home and they kept me waiting for two months—that's when it occurred to me to cancel that and contact you folks. I should have done that in the first place. They are so beautiful and heavy ... Thanks.
Varese L.

Dear Finn Style, I love my Marimekko products. Thank you so much—we don’t have these great prices or designs in Australia! I will use you site again. Cheers from an Aussie!
Jenny P. I'm so delighted! Thank you very much for great service. The package of Arctica plates arrived at my local mail office Wednesday morning. That's incredible don't you think!? So, now I can create the nicest tables for our 26 guest at our great celebration on Sunday.
Laila A. Thanks for your reply and taking the time to contact Arabia. I received my parcel with the Arctica items I ordered—all safe and sound thanks to your excellent packaging.
Gina R.

My order arrived yesterday and I am very happy with the items! The Taika items are superb, and the Aino Aalto tumblers are beautiful. Also, I appreciate that you use a better quality packing material than most companies. The material that you use does not keep so much static electricity making it very easy to clean up! Thank you.
Jay Y.

Just to let you know the Iittala saucepan arrived safe and sound this morning – very well packed and protected. This particular saucepan has now been discontinued by Iittala and, having used one of their ceramic coated fry pans for some time, we were very keen to have the saucepan. This is the first time I have ordered anything direct from the USA and, apart from the pain of having to pay the tax at this end, all has gone smoothly – thank you for superb levels of service.
John M.

I just wanted to say thank you very much. I received my order yesterday and just love the fabric.
Lynette B. Just letting you know that the parcel arrived today – with all contents intact! Many thanks – I am very chuffed to have a whole set of Iittala glasses now.
Pia A.

Your customer service is outstanding. I do really appreciate all you do for your customers.
Carol

This is a stunning pattern, Marimekko Pieni Unikko Black / White / Green Fabric, that I chose directly from the internet - I hadn't actually seen it before. It arrived very quickly and was better than I could have hoped. "Black" never sounds great when talking about cotton fabrics, but this pattern is not intense at all, and the solidity of the black contrasts well with the clean whites and whimsical green. The price I paid for this was extremely reasonable - it would have cost me twice as much if I had bought it in Australia. I love this website, and have received outstanding customer service from them time and time again! (I am NOT being paid to write this!).
Chloe

Visited your store several weeks ago with my aunt for wedding presents, who loved speaking Finnish with your staff. You wrapped them beautifully and shipped them promptly--we are thrilled to have this wonderful resource for all things Finnish!
Kathleen W.

Ordered from Canada - white Festivo candles - 30 of them. They arrived with great speed, beautifully packaged. And they look terrific in the candlesticks which have never had the proper candles.
Maie L.

I am amazed with your customer service and plan to continue doing business with your company in the future. I was not expecting this kind of generosity and follow-through. Thank you so much again.
Mary Ann M.

I have received (yet another) order from FinnStyle and as usual, I love everything! I wanted to actually write to you about the Romny bag that I have received, because it is 100% more beautiful in person than judging from the picture on the website. The colors just seem to pop out and are more striking in person, and the picture doesn't do it justice!
Kasia A.

I received an order from FinnStyle today - Marimekko material. I have ordered a number of items from your store before and have always been impressed by the rapidity of your service. I'd just like to say thank you, because you are the most reliable site of any I have shopped from!
Chloe F.

Dear Finn Style, I just wanted to thank you for the great service I have received this year from you. I love my Marimekko Teapot and cups and all of the other products I have ordered. I have been a fan of Marimekko since the 70's! Your company offers an excellent service. Thanks again and I hope you have a Merry Christmas. Cheers from Australia.
Jenny P.

Great merchandise, easy-to-navigate web site with a smooth and intuitive check-out procedure, fast service with updates on receiving and shipping the order, the glasses arrived quickly, well-packed, and safe, and I was happy to see a handwritten "Thanks!" on the packing list.
John M.

An excellent merchant with whom I have had several transactions and will have many more. Merchandise top quality, customer service perfect.
Virginia W.

Excellent customer service. Friendly and professional. I always feel my business is welcome and I am never just a number.
Donald S.

Everything went smoothly. China arrived in perfect condition. Will certainly buy again from this site. The merchandise is exceptionly well designed.
Barbara S.

I just bought the Marimekko giraffe purse and got three compliments on it within 10 minutes of getting back to my office! Thanks for carrying such great stuff!
Dawn R.

Wow you guys are amazingly fast! I'm impressed!
Devorah T.

Thanks so much for such great service. The phone call was unexpected and your quick action with the return makes this a great Thursday. I appreciate your help. I'll be recommending FinnStyle on service alone.
John D.

I just wanted to say thanks very much for everything! My package arrived safe and sound with not one chip out of anything! You guys did a really good job packing up this time! Thanks again for all your help!
Nuala H.

Great company with beautiful and unique products!
A Satisfied Customer

My fabric has arrived and I'm delighted with it. Thank you so much. I will send an order for some Marimekko wallpaper soon.
Meegan G.

I purchased a Marimekko purse online last Thursday, and just wanted to write and tell you how impressed I am with your customer service! I received the confirmation email promptly, and was stunned to receive my purse the very next day. AND, I love the purse. I will definitely purchase from FinnStyle again and have told all my friends what a fantastic experience it was. Thank you!
Laura P.

Thank you so much for sending that sample. We had to deliberate for a little while, but in the end decided it was a bit too bright. I did, however, put in an order for a Hetkia panel this morning. I just wanted to write you a quick note and thank you for the great customer service. It really helped our decision process along, and I'll be sure to order my future Marimekko purchases from you.
Chantal M.

Thank you for all your patience and kindness in helping me with this order!
Gina K.

Glass arrived today, and in one piece. Thanks lots. I will remember your great customer service when I buy Iittalia next.
Ben S.

Once again fantastic service from Finnstyle. The order arrived very well packaged. Will definately order from Finnstyle again in the near future!
A Satisfied Customer

My many experiences buying from FinnStyle have been uniformly perfect in every way. I shall always buy from them when I am in need of anything that they offer. I should mention that I had some questions about one of the items I bought. I telephoned them and received courteous, informed advice.
Virginia

Just to advise you that the large salad bowls arrived securely packed and safe yesterday. I am really delighted with them; love the design. I am getting quite a collection now. Thank you again.
Sherri R.

I really appreciate the Magisso kitchen cloth holder. So practical, simple, and well constructed. Clearly, I have enjoyed purchasing many items from your product lines. First, the employees are always cordial?ven on line. Second, the quality, beauty, and designs cannot be surpassed. I have gifted many relatives and friends with different items and they were more than pleased. Most of all, I appreciate the simplicity and continuity of good design over time. I can obtain additional and/or replacements for favored glassware as needed.
Joan K.

I have shopped in this store before and this is my second order. Thank you for your kindness, fast shipping and careful packing to Japan. Last time, I bought a tray, vase and candleholder. They're the products that are a little difficult to find and buy in Japan. They gave a vivid atmosphere to our living room. Thank you again.
Mayumi I. (Japan)

My order of Taika dishes arrived safely and securely packed in the post yesterday. I am delighted with all the items - just so pretty. Pleasure to deal with you.
Shirley R. (Australia)

I was very pleased with my Christmas orders in December! Everything came in such a timely fashion and packed impeccably. Thank you!
Joyce S.

Thank you so much for all of your prompt communications! We will definitely spread the word about what great service you all provide (not to mention great products!). We look forward to receiving the rest of our wedding registry items! It has truly been a pleasure working with FinnStyle.com. Thanks again!
Grace Ann & Carl E.

Thanks for always providing prompt service. Your products always arrive quickly and in pristine condition. Kiitos.
Kasia A.

Their web-site is very easy to move around in and everything is shipped promptly and arrives in great condition. Have placed several orders with them and have always been extremely pleased with the products and service. The "Thank You" hand written note on my order made me feel special.
A Satisfied Customer

In store shopping is a poor experience. Much better online. I ordered gift wrapping, but it came unwrapped. Customer service was quick to reimburse and they also notified me of better shipping options after I placed my order, so customer service and ease of purchase get my highest ratings.
A Satisfied Customer

I am very satisfied with my purchase from FinnStyle. I ordered the rub a dub purse for my 35 year old, fashion- conscious daughter for Christmas. It arrived very quickly, and I am happy with the its quality. It's attractive, stylish and unusual, which is sure to please my daughter. The fact that the purse is made from recycled rubber tires is a plus as we are both very ecologically minded. It was a pleasure doing business with FinnStyle.
A Satisfied Customer

The ittala pans with the Ceratec coating are the best my family or I have ever used. The shape is eye catching as well as functional. Heat is spread evenly; and the Ceratec coating is utterly non-stick even at high temperatures. In comparison, the French ceramic coated iron pans can only be used with low to medium heat - otherwise the food sticks - making those pans useless in many applications.
Joel P.

Speedy delivery - I received my order 3 days after placing it. The item I ordered was fragile and it was very carefully packed. Order screen has a nice feature-a box where you can type in a comment or question. I asked if my pattern was still being made and they replied on the invoice included with my order. FinnStyle's price was lower than other sites. I will definitely order from FinnStyle again!
Mimi S.

Prompt service, nice website, enjoyed the ornaments and earrings I ordered, and I know my niece will love the coin purse!....great service and I? very pleased......thank you!
P.H., Massachusetts

Thank you so much- you are exceptionally good at customer service. I truly appreciate your great communication & please know that you've gained a loyal customer.
Margaret

I was extremely pleased to find the perfect gift from Finland for my son's wedding....Iittala Archipelago candlesticks: a wonderful talisman of his family history. I was particularly delighted to receive these beautiful heavy glass objects in good shape and very promptly with a low shipping cost.
B.M.

This firm provides excellent service; all phone calls are handled with friendliness, courtesy, and efficiency. All goods sold are of very high quality, and the packing of all items is superb.
Mona F.

Order arrived safe and sound today. I had been a bit worried about the Iittala vase but it was fine. Thanks for excellent packing. The Marrimekko prints are going to look fabulous as all hangings in the hallway in my apartment building.
Sandy (Australia)

Thanks for your prompt reply. I am very pleased with your company and the products you offer. I am definitely buying more things from your site as I am me tremendously happy receiving all the great things in super fast speed. Also, I know I am dealing with really nice and professional people.
Ken K.

Just a note to tell you that I received my package today. I appreciate how quickly it arrived, and the contents--two iittala glass jars--are fabulous! I love shopping FinnStyle!
J.J.

I finally got out to my weekend house and brought the box of Teema dishes with me. I am delighted with them. Many thanks for your help in matching the dishes I bought in the 60s!
Catherine C.

We appreciated your quick handling of our last order of 4 Taika mugs to our older daughter. Our younger daughter saw them and she wanted some for herself :) We appreciate your good service.
Linda

Great job, I would recommend them to anyone without hesitation based on my experience with a recent purchase.
J.B. (Austin, TX)

I love FinnStyle. Many of my most beloved, iconic objects are for sale here! The web is well organized, it is easy to shop (if you can decide what you want), easy to check out, etc. Their email ads are not excessively frequent and a joy to look at. My most recent purchase involved 5 items, all gift wrapped (with 3 different paper choices), and a long flowery love note to my husband for Valentines Day which was transcribed (correct in its entirety) in beautiful handwriting on a classy embossed note card! They got everything right; and the objects purchased are beautiful! I will most certainly continue to shop at FinnStyle again and again!
J.D.

Thank you. You're all so easy and nice to work with and I've loved my Finn Style products.
J.N.

The perfect solution to last minute X-mas shopping for unusual, very high quality gifts. Thank you for your swift processing of my order!
J.W.

Superfast delivery from NZ, it took only a week. I was expecting it within 2 months since it is Xmas busy delivery season and all....Very, very happy with the bag since I was looking for it for some time everywhere.
H.F. (New Zealand)

I just wanted to say how impressed I am with your company. I have placed several orders recently and had one return-everything went so smoothly and your products are wonderful. They arrive so quickly, and are wonderfully packed. I will certainly be shopping with you in the future!
J.C.

Faultless! Excellent customer service, friendly, reliable and prompt. I have been a returning customer to this merchant? website ever since discovering it. Highly recommended.
Michael (Sydney, Australia)

I am so happy I came across your website. The iittala Festivo candle holders I ordered a couple weeks ago were candle holders I remember from my childhood. A Finnish relative had sent them to my mother many years ago. Sadly they were broken, and I had forgotten all about them until spotting them on your website. I was thrilled! I am so happy to have them in my home now. They arrived in beautiful condition and brought back wonderful memories. Thanks again!
K.L.

The Iittala tableware is superb in design, appearance, and feel - world class all the way. No complaints. I would order from them again.
E.P.

I was so happy to find what I was searching for at this store. And when my daughter came to my house last night and loved what I had purchased..........well, I might be ordering from them again. Very prompt delivery.
S.R. (Houston, TX)

Anything that I have purchased from Finnstyle has been shipped out the same day. Purchases are carefully packed. Friendly service always. I will check their store at least once a month. I enjoy being on their email list. That is the way I have been given a chance to buy items on sale.
T.H. (Springfield, VA)

Dear FinnStyle Staff,
There is something to be said of consistent quality...something I get from doing business with you EVERY single time. You make buying so unbelievably easy and the order ALWAYS goes out the same day. To top that, your prices are consistently lower than Unica Home, Retromodern, Fitszu Society and host of other major retailers who offer Iitalla and similar brands. AND your shipping is only $5.00! How do you do it? So, thank you very much for doing it right...every time.
A very happy and loyal customer,
K.K. (New York)

Very friendly and helpful -- I accidentally gave them an invalid shipping address, and they noticed it, contacted me, made the correction, and still shipped on time. Very impressive service.
C. D. (Princeton, NJ)

Beautiful items that are somewhat expensive, but everything here is well worth the money. Excellent transaction. I am very happy.
W. W. (Chaplin, CT)

Dealing with FinnStyle was smooth and delivery time was astonishingly fast. The merchandise, a duvet cover, was exactly as represented online. I would buy from them again should the need arise.
A. V. (Greenville, NC)

I have purchased items from this company on several occasions and each time they have provided great communication and delivered the items within a couple of days. I have also compared their prices and they seem to have the lowest pricing. More importantly they stock what they carry. I purchased a couple of items from one of their competitors and it took nearly 2 months to get my order filled, but they were able to ship the same items within 2 days.
C. D. (Atlanta, GA)

The tote I bought was packed very nicely and I received it in a timely manner. Very nice service.
H. A. (New York City, NY)

Thank you Finnstyle! Im a 2nd time customer - and like before, everything arrived in pristine condition (it was glass and very well packed) and was sent very quickly at a minimal cost to me. I have nothing but good things to say about the people at Finnstyle and their fine products.
Nelson

I was extremely pleased with my dealings with the company FinnStyle. I found their site in a link from GlassBirds.com, and though I had never ordered from them, I took a chance. I ordered 2 items I had seen in other stores. The price was comparable or less. I received order and shipping confirmations by email, and the package arrived within 3 days. The Items were securely packaged and arrived in great shape. I was so pleased I placed a second, larger order for Christmas gifts and received the package the next day. Now, admittedly I live within 100 miles of this store, ( didnt have time to drive to the city), but I still find this delivery time remarkable considering the Holiday Season. I would recommend this seller to anyone who enjoys unique Scandinavian design type items. Web site and ordering process was simple and service was great!
N. V. (Osceloa, WI)

have purchased many items from FinnStyle. First class. Never disappointed. Quick response and delivery. Have recommended them to many friends.
P. C. (Newport News, VA)

Good communication, best prices anywhere and shipped very promptly. Excellent buying experience overall.
L. C. (Laguna Hills, CA)

shipping was very fast and everything was in perfect condition! would recommend this merchant.
P. D. (Santa Fe, NM)

I am a Canadian and visited the store while in Minneapolis. When I returned home I wanted to buy Aino Aalto glasses, plates and bowls as a luncheon set. I was unable to find them in my shopping area. I found the FinnStyle site on the web. They answered my questions about shipping to Canada promptly and accurately. The order was placed on the web site with ease. It is an excellent web site and very easy to move around in. The order was packed very well and I received it within 2 weeks of ordering which is excellent for processing through the Canada--US border. All items were intact and just as I ordered. I even got a Christmas discount on the shipping. I will definitely order from FinnStyle again. An outstanding e-commerce merchant.
S. F. (Canada)

Questions answered quickly, product shipped timely and arrived in excellent condition.
R. S. (Royal Palm Beach, FL)

I have had many transactions with this company. Everytime I have been satisfied with every aspect of transaction. Starting with choices available and ending with satisfied purchase. Delivery date was always accurate. I will always check their online store, when I have to find a perfect present for somebody. Thank you.
Tuula (Springfield, VA)

Excellent Cooking stuff. Happy Customer. Everything went well. No problems at all. Would buy again. Thanks
M. W. (Torrance, CA)

Great service and attention to detail. Good amount of stuff in inventory. Recommend them highly.
A. F. (Chicago, IL)

Everything went just fine, as I expected, and I will tell everyone that FinnStyle is a great store.
L. A. (Brooklyn, NY)

I ordered a gift and it was promptly delivered and the recipient loves it.
B. D. (Walnut Creek, CA)

...ALWAYS A PLEASURE, EXCELLENT CUSTOMER RELATIONS PROMPT SHIPPING, GREAT QUALITY DEALS...WHAT MORE COULD ONE ASK FOR? 5 STAR ALL THE WAY!!! MRS.
S. M. (Rosville, MI)

We really enjoy shopping at FinnStyle. The website is very easy to use, and the merchandise is beautiful. Easy to order, came in brand-new excellent condition, came by UPS (which provides excellent delivery service). They deserve the highest marks and recommend them highly. We have ordered several times and been very happy every time.
J. A. (San Francisco, CA)

Easy to view and use Web site. Prompt shipping. Excellent shopping experience. Highly recommended.
J. A. (San Francisco, CA)

Though the items I ordered were out of stock i received and prompt and personal messages letting me know when additional products will be available and an estimated arrival time. Excellent.
A. C. (Arlington, VA)

All the response to questions and the speed of delivery could not have been better.
B. B. (Palo Alto, CA)



Customer Comments



 
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FinnStyle, headquartered in Minneapolis, MN, is one of the largest retailers of modern Finnish design goods in the United States. Our wide selection of products includes home décor, glassware, dinnerware, bath, bedding, fabrics, clothing, jewelry, gifts and furniture from many popular and well-known brands in Finnish design such as Iittala, Marimekko, Artek, Tonfisk and Kalevala.